Frequently Asked Questions (FAQs)

Welcome to the Fidgets&more FAQ section! We’ve compiled answers to your most common questions. 

General Questions

Q: What types of fidget toys do you sell?
A: We offer a wide range of fidget toys, including spinners, squishies, magnetic rings, puzzle toys, and more! Check out our full collection to find your favorite.

Q: Where are you located?
A: We’re based in Colombia and ship worldwide.

Q: Do you offer discounts or promotions?
A: Yes! We regularly run sales and promotions. Subscribe to our newsletter to stay updated on special deals.

Shipping & Delivery

Q: Where do you ship?
A: Currently, we ship all around the world.

Q: How long does shipping take?
A: Standard delivery takes 2-5 business days for most locations worldwide. Remote areas may take up to 7 business days.

Q: How can I track my order?
A: Once your order is shipped, you’ll receive a confirmation email with a tracking number and instructions.

Q: What are the shipping costs?
A: Shipping costs vary based on your order’s weight, size, and location. Orders over $30 USD qualify for free standard shipping.

Orders & Payments

Q: What payment methods do you accept?
A: We accept major payment methods, including credit/debit cards, bank transfers, and select e-wallets.

Q: Can I cancel or modify my order?
A: You can cancel or modify your order within 24 hours of placing it. Contact us as soon as possible at fidgetsnmorefidgets@gmail.com or in the Chat of our website

Q: How do I know if my order was successful?
A: After placing your order, you’ll receive a confirmation email. If you don’t see it, check your spam folder or contact us for assistance.

Returns & Refunds

Q: What is your return policy?
A: You can return unused items in their original packaging within 30 days of receipt. Refer to our Refund Policy for more details.

Q: How do I initiate a return?
A: Email us at fidgetsnmorefidgets@gmail.com with your order number and reason for return. We’ll guide you through the process.

Q: Are refunds available for all items?
A: Refunds are not available for customized products, clearance items, or gift cards.

Product Questions

Q: Are your fidget toys safe for kids?
A: Most of our toys are suitable for children over 6 years old. Please check individual product descriptions for specific age recommendations and safety warnings.

Q: Do you sell customized fidget toys?
A: Yes! Some of our products, like the Customizable Magnetic Pen, allow you to personalize your toy.

Q: How do I clean my fidget toys?
A: Use a damp cloth with mild soap to clean most fidget toys. Avoid submerging electronic or magnetic toys in water.

Need More Help?

If you have additional questions, don’t hesitate to reach out to us!

📧 Email: fidgetsnmorefidgets@gmail.com

In the Chat of our website

We’re here to help you enjoy your fidgeting experience to the fullest! 🎉